Please find FAQs about our biannual redemption windows below.
How much can I request to sell back?
Shareholders may tender more Shares than the Fund has offered to repurchase. If so, the Fund will repurchase the Shares tendered on a pro rata basis, and Shareholders will have to wait until the next repurchase offer to make another repurchase request. As a result, it is possible that not all Shares that are tendered in a repurchase offer will be repurchased.
When will I know when my request is approved?
You will be notified within 7 days after the repurchase request deadline.
How will I know if my request was approved?
You will be notified by email about the results.
If my request is approved, when will I receive my funds back?
Your funds will be deposited into your account on record within 5 business days after you have been notified of the results. Please see the web app to ensure that your preferred bank account is correctly linked.
How are requests approved?
The fund will redeem 5% of its outstanding shares at Net Asset Value. If the aggregate number of shares requested exceeds 5% of outstanding shares, the Fund will redeem only a portion of your shares at a prorated level.
How can I learn more about the terms and conditions of the repurchase offer?
Please visit the prospectus.
Can I modify or cancel my request after I have sent it in?
Before the repurchase deadline you will be allowed to modify or cancel your request. After the deadline you will not be allowed to modify or cancel your request.
About Repurchase Results
Why was I not redeemed the full amount of shares I requested?
The fund will only redeem 5% of its outstanding shares at Net Asset Value. If the total requests exceed 5% of outstanding shares at Net Asset Value, the fund only redeems a portion of your shares on a pro rata basis. If you requested all of your shares to be redeemed and only a portion were repurchased, the repurchase proceeds you received reflect the pro rata amount that the Fund is entitled to purchase at this time.
It has been over 5 days and I am still not seeing the funds in my account. What should I do next?
Check your account to assure that your bank account has been properly authenticated. If you are still having problems please contact our Investor Relations team by emailing jetstream@sweaterfunds.com.